A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so. Many “self improvement” products listed here.
Endeavor to Serve Without Forehead Fissures.
“When we forgive someone for a mistake or a deliberate hurt, we prevent ourselves from going the downward spiral of resentment.”